Privacy Policy

TrendV Digital Effective date: October 6, 2026 Last updated: October 6, 2026

TrendV Digital (“TrendV Digital”, “we”, “us” or “our”) is a digital marketing agency based at 6/8, Block-D, Lalmatia, Dhaka 1207, Bangladesh. This Privacy Policy explains what personal information we collect when you visit https://trendvdigital.com (the “Website”) or use our services, how we use it, and the choices you have.

By using our Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

1. Information We Collect

Information you give us

Contact details: your name, email address, phone number, company name and job title when you fill in our consultation or contact forms, book a meeting, call or email us, or message us on social media.
Project information: details about your business, goals, brand assets, social media accounts, website content and other materials you share so we can deliver our services.
Communications: the content of messages, emails and feedback you send us.

Information collected automatically

Device and usage data: IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring website and approximate location (city or country level).
Cookies and similar technologies: small files stored on your device that help the Website work and help us understand how it is used (see Section 5).

Information from third parties

Information from social media platforms (such as Facebook) when you interact with our pages, ads or lead forms.
Information from analytics and advertising providers.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and provide free consultations and quotations.
Deliver, manage and improve our services, including social media marketing, promo videography, web design and development, graphics, animation and branding.
Send project updates, invoices, support messages and service-related notices.
Send marketing emails or messages about our services, where you have asked for them or where permitted by law. You can opt out at any time.
Analyze Website performance, improve user experience and measure our own marketing.
Protect the Website, prevent fraud and abuse, and comply with legal obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis, we process personal information based on your consent, to perform a contract with you or take steps at your request before a contract, for our legitimate business interests (such as improving our services and keeping the Website secure), and to comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers who help us operate our business, such as web hosting, email, cloud storage, project management, payment, analytics and form tools (for example, Google Forms and Google Analytics, if enabled on our Website).
Advertising and social media platforms such as Meta (Facebook and Instagram) and Google, only as needed to run campaigns, measure results or deliver services you requested.
Professional advisers such as accountants and lawyers.
Authorities or other parties when required by law, court order or to protect our rights, safety or property.
A successor business if TrendV Digital is involved in a merger, acquisition or sale of assets. We will notify you if this changes how your data is handled.

These providers may only use your information to perform services for us and are expected to protect it.

5. Cookies and Tracking Technologies

We use cookies and similar tools to keep the Website working, remember your preferences, understand traffic and, where used, measure advertising performance (for example, through a Meta Pixel or Google tags).

You can control cookies through your browser settings, including blocking or deleting them. Some parts of the Website may not work properly if cookies are disabled. You can also opt out of Google Analytics using the Google Analytics opt-out add-on and manage ad preferences through your Facebook and Google account settings.

6. Client Work and Third-Party Accounts

When we manage your social media pages, ad accounts, website or other accounts, we access them only with your permission and only to provide the agreed services. We keep your login details and brand materials confidential and do not use them for any other client or purpose. At the end of our engagement, you are responsible for removing our access, and we will help you do so on request.

7. Data Retention

We keep personal information only as long as needed for the purposes in this policy, including to provide services, meet legal, accounting or reporting requirements, and resolve disputes. When information is no longer needed, we delete or anonymize it.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live and the law that applies, you may have the right to:

Access the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information.
Object to or restrict certain processing.
Withdraw your consent at any time, without affecting processing already carried out.
Unsubscribe from marketing messages using the link in any email or by contacting us.

To exercise these rights, contact us using the details in Section 13. We may need to verify your identity before responding.

10. Third-Party Links

Our Website may contain links to third-party websites and social media pages. We do not control these sites and are not responsible for their privacy practices. Please read their privacy policies before sharing personal information.

11. Children’s Privacy

Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, please contact us and we will delete it.

12. International Data Transfers

Some of our service providers, such as Google and Meta, may process information on servers outside Bangladesh. By using our Website, you understand that your information may be transferred to and processed in other countries, which may have different data protection laws.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

TrendV Digital 6/8, Block-D, Lalmatia, Dhaka 1207, Bangladesh Email: info@trendvdigital.com Phone: +880-1947-076915 Website: https://trendvdigital.com

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. We encourage you to review it regularly. Continued use of the Website after changes means you accept the updated policy.